Delivery and Return policy
Delivery
– Uk Orders 2-5 working days
– Europe 5-12 working days
– Worldwide delivery 8 to 14 working days (including America, Nigeria Australia)
All deliveries time are approximate, subject to change with local times.
Shipping Region | Estimated delivery time |
UK | 2-5 working days |
EUROPE | 5-12 working days |
WORLDWIDE (incl. USA, Nigeria, Australia) | 8-14 working days |
Return Policy
All full price items can be retuned for exchange only. Item must be returned unused in its original Package to get full refund.
* full priced items must be returned within 7 days after you receive your items
* Items returned with Smells of perfume, stains or foreign bodies such as pet hair etcc will be send back to customers.
* All discounted items are non exchangeable or Refundable
* We do not offer free returns all items must be returned tracked.
* Refund/ Exchange will be processed once items are received
* We are NOT responsible for shipping fees or lost returns.
* PLEASE NOTE, shipping costs are non-refundable
* Contact the customer care service for return address customerservice@zavano.com
What items are non-refundable?
- Hair bonnet
- Make up Products
- Items retuned with perfume smells, soiled or present foreign bodies will not be accepted by us.
- The item I received is damaged!
If the purchased product arrives faulty, please contact us within 7days after delivery. - The following questions outline each aspect of our return policy. If you have a question that is not addressed below, please feel free to contact us at customerservice@zavono.com with your issue.
